We get a lot of questions on a daily basis and want to make sure you get the best and most accurate answer possible. Here is a list of frequently asked questions!
Prospective Residents
What if I have a low credit score?
- Please refer to our Rental Criteria Page.
What if I have eviction history?
- Please refer to our Rental Criteria Page.
How do I know that I meet the rental criteria needed to possibly be approved?
- Please refer to our Rental Criteria Page.
What is included in the move-in funds?
- The move-in specials you may see on our listings only include the refundable security
deposit and admin fee. - Animal fees will be added to your move-in funds if applicable.
What is NOT included in the move-in funds?
- Pro-Rated Rent
- 1st Months Rent
What are the pet fees?
- Please refer to our Animal Criteria Page.
How much is the application fee?
- The application fee is $65 per adult over 18 who is on the lease. All adults over 18 must be approved before moving into the property.
How long does the application process take after submission?
- It takes 1-2 business days to process each application after we have a complete file to review.
What happens if I apply for a home but it get’s rented before my application is processed?
- We will keep your application for 30 days and if you find a property on our site that you enjoy we can move your application to that property if requested in writing.
Can I schedule a tour?
- Copy this link to your browser to schedule a showing at your convenience: https://u13380.rently.com/propertiesIframe?full= Welcome! This home is still accepting applications since it is listed online on our website. Here is a video with more information on this home! https://youtu.be/6Ud-7H15YOM. Thank you for your interest in one of our properties.
How do I pay my move-in funds?
- You will use a RentMoney Voucher at your local Fry’s or Walmart. You can obtain the RentMoney Voucher by going to the Cash option in your tenant portal.
How do I pay my Pro-Rated rent?
- You will use a RentMoney Voucher at your local Fry’s or Walmart. You can obtain the RentMoney Voucher by going to the Cash option in your tenant portal.
How do I pay my first month of rent?
- You will use a RentMoney Voucher at your local Fry’s or Walmart. You can obtain the RentMoney Voucher by going to the Cash option in your tenant portal.
When can I use the online payment system?
- After you have paid your move-in funds, pro-rated rent and first month’s rent.
Why was my application denied?
- Please check your email, you have received a decline letter with the reasons listed.
What are reasons my application would be cancelled? (this may not be a complete list of all reasons)
- Failure to sign the lease before your offer date.
- Failure to pay the Move-In funds before your offer date.
- Failure to communicate in regards to viewing the property, completing the application packet, or paying the move-in funds.
Can I negotiate on any of the lease terms?
- The terms that we advertise are the terms that we approve, however we will consider your written request.
Current Resident Questions
Why would I not be offered a renewal, evicted from the property, or given notice to vacate? (this may not be a complete list of all reasons)
- Non payment of rent
- Owner will be selling the home
- Owner is moving into the property
- Extensive repairs need to be done to the home
- Breach of lease
Why would I be issued a breach of lease? (this may not be a complete list of all reasons)
- Examples of breach of lease include:
- Harassment of management
- Brandishing a gun
- City or CC and R code violations
- Disturbing neighbors
- Unapproved occupant
- Unapproved pet
- Threatening a lawsuit or other legal complaint
- Repairs to home without approval
- Damage to home
- Failure to disclose damage to the home
- Non payment of rent
- HOA violations
- Refusal to obtain renter’s insurance
Why can’t I use the online portal to pay my rent instead of the RentMoney Voucher? (this may not be a complete list of all reasons)
- There are a few reasons this may be happening:
- Payment bounced
- Non-payment of rent
- First time paying rent (first months rent)
What are the standard late fees Market Edge Realty has in place for Non-Payment of rent?
- Late fees vary from lease to lease, however if you are on a Market Edge Realty Lease the late fees are as follows:
- $100 Breach of Lease Charge on the second of the month.
- $100 Late Fee on the second of the month
- $20 per day starting on the 3rd of the month.
- Again late fees vary and will be listed on your lease and/or the non-payment notice you recieve.